(805) 686-1234 [email protected]
Summary Directs and oversees all Human Resources Benefits operation activities and initiatives.
Essential duties and responsibilities

The requirements listed below are representative of the knowledge, skill, and/or ability required to perform this job successfully. Upon request, reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Provide outstanding customer service to guests and all other employees by exceeding our mission
  • Oversees the administration of all 29PBOMI Health & Welfare benefit programs (includes Medical,
    Dental, Vision, COBRA, Life insurance, Voluntary Supplemental Plans, Employee Assistance Plan, vendor relations and leave management).
  • Responsible for oversight of benefits programs, including recommending, implementation, support and compliance for new and existing benefits programs, including but not limited to plan design selection, annual renewal process, contract negotiation, and benchmarking.
  • Evaluates and analyzes the results of the programs and services regularly and systematically; reports these results to the VP of Human Resources.
  • Recommends and implements benefit strategies, initiatives, policies and objectives. Ensures these
    policies and objectives are cost effective, and consistent with 29PalmsBOMI’s objectives.
  • Leverages quantitative and qualitative analysis to inform and drive decisions and recommendations; assesses the use of metrics within the various functions of Benefits to determine what is required to monitor program impact and efficiency.
  • Coordinates the evaluation of benefit plans, programs, renewals, changes, and makes recommendations to the VP of Human Resources.
  • Administers all Tribal Members and employee benefit programs (Medical, Dental, VSP, COBRA, Life Insurance etc.), including eligibility, enrollment, life events, terminations, and communication via employer portal.
  • Oversees regular audit controls concerning benefit administration including, but not limited to:
    contributions during leaves of absence, bi-monthly payroll deductions for benefits.
  • Stays current of best practices and industry trends; participates in professional associations as well as informal peer networking and conferences. Maintains an ongoing awareness of best practices and trends, regarding benefits; guides business, finance, and HR teams in this area, provides insight, analysis, and recommendations.
  • Manages and monitors the operational budget and healthcare spending for Benefits, ensuring the
    efficient use of resources.
  • Oversees and develops communications to both the BDC and employees on the benefit plans.
  • Manages vendor relationships to include researching and implementing new offerings, meeting with vendors for quarterly or annual reviews and follow up, acting as a liaison to ensure good communication along with resolving any administrative issues.
  • Coordinates and ensures compliance with Affordable Care Act, ERISA, Department of Labor, Internal Revenue Service, and Federal state statutes such as COBRA, USERRA, HIPAA, FMLA. (i.e. plan documents, annual 5500 filings, responses to legal agencies, etc.).
  • Oversees the implementation and administration of all wellness initiatives.
  • Maintains summary plan descriptions (SPD) and plan documents for all health and welfare plans.
  • Works with HRIS support teams to provide oversight of benefit changes, updates and implementations and system testing. Partners with Payroll on any issues that require benefit process improvements or problem resolution.
  • Manages all leaves of absences by ensuring compliance under state (if applicable) and federal
    regulations. Evaluates policies related to LOA and writes new policies or amends existing policies.
  • Leads open enrollment to include planning, organizing and communication efforts.
  • Presents standard financial documents for review of all benefits.
  • Prepares weekly, monthly, quarterly and annual reports, including summary reports of needed action.
  • Oversees the administration of Worker’s Compensation and any OSHA COVID-19 requirements as it relates to employees.
  • Maintain excellent communications with all Vice Presidents, Directors and Managers.
  • Develops and implements approved departmental policies and procedures.
  • Responsible for all necessary record keeping.
  • Comprehensive understanding of forecasting, budgeting, scheduling, productivity, inventory controls (if applicable), P&L analysis, and cost controls.
  • Ensure the budget for the department is monitored and adhered to by implementing effective processes and procedures.
  • Prepare necessary data for the budget in area of responsibility; project annual costs and monitor actual results; take corrective action where necessary.
  • Keep abreast of competitive changes including industry trends and local competitive set.
  • Develop, maintain and nurture a positive work environment.
  • Responsible for maintaining a disciplined environment and implement practices that promote safety, quality and productivity.
  • Coordinate and supervise training, assignments and development of subordinates.
  • Ensure compliance with all Minimum Internal Control Standards (MICS) as well as all Tribal Internal Control Standards (TICS).
  • Present a positive image of the Tribal organization to its guests and vendors and to assist them as
  • Must follow all safety policies and procedures and attend all scheduled safety meetings and training as a condition of employment.
  • Able to make difficult decision in a fair and honest manner.
  • Strong verbal and written communication skills.
  • Perform any other duties that may be assigned from time to time.
Supervisory Responsibilities Manage directly and indirectly all employees of the HR Benefits Department. Adhere to the Tribal organization’s policies, procedures and applicable laws.

Responsible for the overall direction, coordination, and evaluation of this unit.

Carry out supervisory responsibilities which include but are not limited to: interviewing and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.

Education And Experience (Must Be Documented):
  • Bachelor’s degree preferred in related field (or equivalent experience).
  • Ten (10) years equivalent Supervisory/Management experience.
  • Five (5) years in Benefits management or administration experience preferred.
  • Tribal Gaming Human Resources experience preferred.
  • SHRM-CP, SHRM-SCP, PHR or SPHR certification preferred.
  • THRP certification preferred.
Certification, Licenses And Any Additional Requirements:
  • Must pass periodic random drug screens.
  • Must be able to pass background suitability investigation.
  • Must obtain a Tribal Gaming License.
  • Must obtain all other applicable certifications and licenses.
  • Must provide proof of eligibility to work in the United States within 72 hours of employment.
Physical Demands:

The physical demands described here are representative of those that must be met by an employee to
successfully perform the essential functions of this job. Upon request, reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions

While performing the duties of this Job, the employee is regularly required to talk and hear. The employee is frequently required to stand; walk and sit. The employee is occasionally required to use upper extremities, including but not limited to, hands and fingers to handle, or feel; reach with hands and arms. They may be occasionally required to climb or balance, stoop, bend, push, pull, twist, kneel, crouch, or crawl. The employee must occasionally lift up to 25 pounds and/or push, pull up to 50 pounds. The employee is occasionally required use repetitive movements to complete tasks. Specific vision abilities required by this job include close vision,distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. Employee may be occasionally required to work in low light conditions, and may be exposed to loud noise for extended periods.

Working conditions
Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.

  • Multiple locations.
  • Some enterprises are open 24 hours per day, 7 days per week; therefore, you must be flexible to work any and all hours.
  • Must be available for emergency calls 24/7.
  • Must be available to work weekend and holidays.
  • Some enterprises are gaming facilities.
  • Some enterprises are not a smoke-free environment.
  • Surveillance cameras and audio equipment monitor the premises recording activity throughout most of the facilities on 24 hours per day, 7 days per week basis.
Indian Preference Act: The Twenty-Nine Palms Band of Mission Indians has a resolution on file with Human Resources to ensure that Indian Preference will be adhered to in the following order in accordance with IPA:

1. Tribal Members

2. Other Native Americans

3. All other ethnic groups


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