|Reporting to the Vice President of Food & Beverage, the Director of Food & Beverage is responsible for the overall operation and success of the restaurant aspects of the Food & Beverage Department. The Director of Food & Beverage provides strategic leadership, guidance, and direction on food and beverage concepts, initiatives, and operational decisions, which directly result in year over year improvements in guest satisfaction scores, improved product quality and increased operational profitability. The Director is responsible for the management, training, employee engagement, and overall direction of the department staff. Additionally, the Food & Beverage Director partners closely with Catering and Beverage leadership to ensure an optimal, best in class guest service experience while safeguarding company assets and upholding the highest of food and beverage integrity.
- Creates and implements best in class service plan, team, and concepts for all restaurant outlets. Develops business plans that support company initiatives and enhance quality and service, associated costs, employee development, retention strategies and employee productivity benchmarks. Continuously evaluates department operations and performance to identify strategies to increase revenue, profitability, and guest satisfaction.
- Monitors fiscal budget, KPI’s yield management of restaurant inventory, operations of assigned departments and marketing strategies to produce both short-term and long-term profitability.
- Maintains occupational knowledge and skills pertaining to all food items and alcoholic beverages by conducting research and attending seminars, educational workshops, classes and conferences. Drives results through staff professional development and appropriate training programs that monitor results through evaluation, inspection, and analysis.
- Ensures effective structures, processes, positions, and performance management systems are in place for restaurant, beverage, and catering operations. Ensures proper health and safety measures and food quality assurance standards are in place and met at all times.
- Partners with Human Resources to attract, develop, and retain talented and well-suited people in a timely manner in order to support the strategic priorities of the enterprise. Creates succession plans to mentor team members for leadership roles and support employee engagement. Drives results through staff development and appropriate training programs; monitors results through evaluation, inspection, and analysis. Manages, mentors, and develops a high-performing Food and Beverage Management team; delegates job assignments to direct reports and provides measurement of results and constructive feedback.
- Monitors and evaluates all daily departmental activities to ensure the successful day-to-day management of all bars, venues, catering, and related operations.
- Bachelor’s Degree in Hotel/Restaurant Management, Business Administration, or related field required. Master’s degree preferred.
- Minimum ten (10) years’ Food & Beverage experience in the casino, restaurant, and/or hotel industry required.
- Minimum seven (7) years’ progressive supervisory and managerial experience, directing, leading, and coaching others to exceed organizational standards.
- Must possess advanced knowledge in liquor/beer/wine product and mixology.
- Ability to prepare, understand, present, and analyze business strategies; advanced proficiency in budgeting, P&L, and business planning mandatory.
- Intermediate proficiency in Microsoft Outlook, Word, Excel and Power Point.
- Proven managerial problem-solving, critical thinking skills with the ability to exercise independent judgment.
- Ability to identify and prioritize issues, delegating as appropriate, to drive to measurable results.
- Must possess demonstrated leadership ability, as well as organizational and strategic agility.
|Certificates, Licenses & Registrations
- At the discretion of the Tribal Gaming Commission you may be required to obtain and maintain a gaming license.
- Must possess a current and valid ServSafe certificate, or able to obtain prior to commencing employment.
- A qualified candidate/employee must have a valid driver’s license with an acceptable driving record as determined by the company’s insurance carrier.
This Company is an Equal Opportunity Employer but does practice Indian Preference hiring in accordance with Public Law 93-638, the Indian Self Determination and Education Act.All applicants must be able to demonstrate their U.S. work authorization during the employment verification process.The pre-employment process also requires the ability to pass a criminal background investigation, and drug/alcohol test.
This job description indicates, in general terms, the type and level of work performed as well as the typical responsibilities of team members in this classification. The duties described are not to be interpreted as being all-inclusive to any specific team member. Nothing in this job description changes the at-will employment relationship existing between the Company and team members.
The Essential Job Functions, Physical Requirements, and Work Environment characteristics required are representative of those that must be met to successfully perform the essential functions of this job. Management reserves the rights to add, modify, change, or rescind the work assignments of different positions and to make reasonable accommodations so that qualified team members can perform the essential functions of the job.The above statements are intended to describe the general nature and level of work being performed by persons assigned to this job.These statements are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required.