(805) 686-1234 [email protected]
 Oversees Player Development, Promotions, Patron Management, and Graphic Departments
  • Oversees all aspects of the Casino Marketing Department and ensures the department operates in an efficient and effective manner.
  • Create comprehensive Marketing plan for short term and long range to reach revenue objectives.
  • Assists in the preparation of annual budgets and monitors event costs to ensure budgetary compliance.
  • Works with Senior Management to develop, implement, and maintain customer base establishing standards and strategies to accomplish objectives.
  • Evaluates promotional data for results and adjusts plan based on effectiveness.
  • Plans and controls content creation across digital channels, and creates data driven promotional campaigns.
  • Focuses on the creation of brand awareness campaigns and tracks success.
  • Manages outside data collection and oversees outside agencies.
  • Develops proposals and outlines special events, coordinates event logistics to ensure outstanding execution.
  • Researches and monitors financial, technical, and demographic issues to capitalize on market opportunities.
  • Manages Player Development by tracking database and engagement programs.
  • Coordinates with Casino Hosts to develop, coordinate, and implement player programs.
  • Coordinates with the Guest Services Manager to establish standards.
  • Establishes effective line of communication to maintain a constant flow of information upward and downward to ensure a favorable gaming experience for our players.
  • Improves staff effectiveness through coaching, counseling, and training. Recommends disciplinary action and appraises job performance and results in a timely manner.
  • Acts as a guest liaison, handles guests concerns, and resolves situations to ensure smooth operations and excellent guest service across the entire Marketing Dept.
  • Understands, adheres to, and creates Marketing Standards, policy and procedure.
  • Ensures compliance with all company policies and procedures: Including all Internal Control Standards.
  • All other duties as assigned.
Conditions of Employment:
  • Must be dependable, reliable, and able and willing to work long shifts including peak hours, promotions, holidays, and weekends.
  • Must continue to be licensable under the requirements of the company.
  • Must have a valid driver’s license.
  • Must pass a pre-employment drug test.
Experience / Qualifications Requirements:
  • A bachelor’s degree in marketing, Advertising, Communications, or a related field preferred.
  • Three to Five years prior casino experience in marketing in lieu of degree.
  • Comprehension understanding of player tracking system.
  • Basic knowledge of website development.
  • Must be flexible to work various shifts including nights, weekends, and holidays.
  • Must have a good project management skill as well as strong oral and written skills.
Knowledge Required For The Position:
  • Must have knowledge of policies procedures and report any and all violations.
  • Must have supervisory skills, administrative skills, conflict resolutions skills and be computer literate.
  • Must have the ability to manage and supervise professionally.
  • Must have ability to communicate orally and in writing to help resolve problems and expedite work or service.
  • Must have ability to manage critical deadlines, priorities effective and efficiently.
  • Must have significant experience in a gaming environment with emphasis policies and procedures.
Work Conditions And Physical Demands:
  • Must be able to sit, stand, walk for extended periods of time.
  • Must be able to lift at least 25 pounds.
  • Must be able to work in a second hand, high noise, bright lights, and dust environment.
  • Must have good manual and finger dexterity.
  • Must have good eyesight for prolonged periods of concentration.
  • Must have ability to deal with and adapt to frequent changes, delays, and unexpected events at times.
Qualifications And Requirements:
  • Must be at least 21 at time of hire
  • Must be able to demonstrate their US work authorization during the employment verification process.
  • Must be able to pass a background investigation.
  • Must be able to pass a pre-employment Drug Test.
  • Must have a valid state Driver’s License.
  • Must be able to obtain and maintain a Gaming License.

To apply for this job please visit bentleyprice.com.