(805) 686-1234 [email protected]
Direct activities of slot employees and supervisors engaged in providing services to guests and in maintaining facilities and equipment of the slot operations department by performing the following duties personally or through subordinate supervisors.
  • The requirements listed below are representative of the knowledge, skill, and/or ability required to perform this job successfully. Upon request, reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
    • Provide outstanding customer service to guests and all other employees by exceeding our mission statement.
    • Plan, organize, and execute Slot Gaming program. Design game mix and configuration and schedule/assign appropriate personnel to meet fluctuating business demands.
    • Negotiate agreements with the Assistant General Manager and the Gaming Commission for implementation of games and programs with proper procedures.
    • Exchange ideas through seminars, conferences, and other forums and media to accomplish program objectives. Work with marketing and other departments for coverage of new programs.
    • Generate the Departmental Budget annually.
    • Analyze Slot Data.
    • Suggest and advise on Game Mix.
    • Cause the fair consistent and predictable schedule of personnel.
    • Communicate problems and concerns to other Casino employees by chain of command.
    • Quality and quantity control of gaming area.
    • Training and retraining of staff, including mandatory training (i.e. Title 31).
    • Analyze revenue and labor reports and make necessary adjustments.
    • Prepare annual budget and forecast results.
    • Inspect slot areas to ensure equipment is operative and observe employees and guests to assure that guest service levels are being maintained.
    • Monitor equipment to assure that machines, kiosks, and ATR’s are in good repair, and that gaming devices comply with regulatory standards.
    • Execute promotions and tournaments in cooperation with Marketing Department.
    • Present a positive image of the Casino to its guests and vendors and to assist them as required.
    • Maintain excellent communications with all Directors and Managers.
    • Develops and implements approved departmental policies and procedures.
    • Responsible for all necessary record keeping.
    • Comprehensive understanding of forecasting, budgeting, scheduling, productivity, inventory controls (if applicable), P&L analysis, and cost controls.
    • Ensure the budget for the department is monitored and adhered to by implementing effective processes and procedures.
    • Prepare necessary data for the budget in area of responsibility; project annual costs and monitor actual results; take corrective action where necessary.
    • Keep abreast of competitive changes including industry trends and local competitive set.
    • Develop, maintain, and nurture a positive work environment.
    • Responsible for maintaining a disciplined environment and implement practices that promote safety, quality, and productivity.
    • Coordinate and supervise training, assignments, and development of subordinates.
    • Ensure compliance with all Minimum Internal Control Standards (MICS).
    • Present a positive image of the organization to its guests and vendors and to assist them as required.
    • Must follow all safety policies and procedures and attend all scheduled safety meetings and training as a condition of employment.
    • Able to make difficult decision in a fair and honest manner.
    • Strong verbal and written communication skills.

    Perform any other duties that may be assigned from time to time.

  • Manage directly and indirectly all employees of the Slots Department. Adhere to the organization’s policies, procedures, and applicable laws.
  • Responsible for the overall direction, coordination, and evaluation of this unit.
  • Carry out supervisory responsibilities which include but are not limited to: interviewing and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.
  • Associates degree (A. A.) preferred; or one to two to years related experience and/or training; or equivalent combination of education and experience.
  • Minimum five (5) years of slot operations leadership experience highly preferred.
  • Must pass periodic random drug screens.
  • Must be able to pass background suitability investigation.
  • Must obtain a Gaming License.
  • Must obtain all other applicable certifications and licenses.
  • Must provide proof of eligibility to work in the United States within 72 hours of employment.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Upon request, reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this Job, the employee is regularly required to talk and hear. The employee is frequently required to stand; walk and sit. The employee is occasionally required to use upper extremities, including but not limited to, hands and fingers to handle, or feel; reach with hands and arms. They may be occasionally required to climb or balance, stoop, bend, push, pull, twist, kneel, crouch, or crawl. The employee must occasionally lift up to 50 pounds and/or push, pull up to 100 pounds. The employee is occasionally required use repetitive movements to complete tasks. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. Employee may be occasionally required to work in low light conditions, and may be exposed to loud noise for extended periods.

  • The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.
  • Multiple locations.
  • Some enterprises are open 24 hours per day, 7 days per week; therefore, you must be flexible to work any and all hours.
  • Must be available for emergency calls 24/7.
  • Must be available to work weekend and holidays.
  • Some enterprises are gaming facilities.
  • Some enterprises are not a smoke-free environment.
  • Surveillance cameras and audio equipment monitor the premises recording activity throughout most of the facilities on 24 hours per day, 7 days per week basis.

To apply for this job please visit bentleyprice.com.