- Reports to the IT Director.
- Manages and directs the operation of the Information Technology (IT) department.
- Co-develops department policies and procedures in conjunction with Minimum Internal controls as defined by Company.
- Reviews, evaluates, implements and maintains the IT environment to include computer hardware and software, computer peripherals, telephone hardware and software, and other hardware and appliances necessary to the IT operations.
- Liaise with users to ensure that business requirements are adequately met and that applications and systems are properly utilized.
- Participate in tactical and strategic planning for IT.
- Provide and manage departmental staffing in accordance with company standards
- Organize and coordinate IT projects as may be required to update and maintain IT equipment and software.
- Develop, implement and manage written standard operating procedures for day-to-day IT operations.
- Provide daily and periodic operational reporting as required by company and regulatory policies.
- Insure compliance with all operational and regulatory policies and guidelines.
- Conduct on-going operational analysis and adjust procedures and equipment to insure the highest possible availability of IT resources to all elements of the organization.
- Train and educate staff. Provide time and equipment to build/maintain staff professional certification levels.
- Monitor hardware and software licensing to insure all equipment and software is properly licensed.
- Insure the continuing availability of IT resources through proactive monitoring and management of those resources and their associated hardware, software.
- Assists with budgets.
- Performs other job related duties as assigned.
- Supervisory Responsibilities:
- Maintains staff by recruiting, selecting, orienting, and training employees; maintaining a safe, secure, and legal work environment; developing personal growth opportunities.
- Accomplishes staff results by communicating job expectations; planning, monitoring, and appraising job results; coaching, counseling, and disciplining employees; developing, coordinating, and enforcing systems. policies, procedures. and productivity standards.