Manages and directs the operation of the Information Technology (IT) department.
Co-develops department policies and procedures in conjunction with Minimum Internal controls as defined by Company.
Reviews, evaluates, implements and maintains the IT environment to include computer hardware and software, computer peripherals, telephone hardware and software, and other hardware and appliances necessary to the IT operations.
Responsibilities
Liaise with users to ensure that business requirements are adequately met and that applications and systems are properly utilized.
Participate in tactical and strategic planning for IT.
Provide and manage departmental staffing in accordance with company standards
Organize and coordinate IT projects as may be required to update and maintain IT equipment and software.
Develop, implement and manage written standard operating procedures for day-to-day IT operations.
Provide daily and periodic operational reporting as required by company and regulatory policies.
Insure compliance with all operational and regulatory policies and guidelines.
Conduct on-going operational analysis and adjust procedures and equipment to insure the highest possible availability of IT resources to all elements of the organization.
Train and educate staff. Provide time and equipment to build/maintain staff professional certification levels.
Monitor hardware and software licensing to insure all equipment and software is properly licensed.
Insure the continuing availability of IT resources through proactive monitoring and management of those resources and their associated hardware, software.
Assists with budgets.
Performs other job related duties as assigned.
Supervisory Responsibilities:
Maintains staff by recruiting, selecting, orienting, and training employees; maintaining a safe, secure, and legal work environment; developing personal growth opportunities.
Accomplishes staff results by communicating job expectations; planning, monitoring, and appraising job results; coaching, counseling, and disciplining employees; developing, coordinating, and enforcing systems. policies, procedures. and productivity standards.
Qualifications
Required:
High School Diploma or GED required.
Bachelor’s degree in Business, Information Systems or related field and 7-10 years of IT managerial experience. Should be able to demonstrate a history of increasing responsibilities in previous positions.
Tribal Casino Experience preferred.
Must have valid California driver’s license and the ability to obtain a NIGC license. PMP Certified with 5+ years of working experience.
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