Utilize years in the casino industry to bring and maintain new premium players to the property.
Will use marketing tools such as outside acquisition campaigns and resort amenities.
Uses computer database to identify target players.
Speak with players in person or on telephone to market promotions and events.
Walk through casino to identify registered players and prospective players.
Develop, maintain, and analyze database for opportunities and productivity.
Approve and monitor comp issuance based on player performance.
Attend player events, interact with invited players, and provide guest service in a professional and courteous manner.
Responsibilities
Meet goals and objectives for daily phone calls and letters mailed to current, inactive and prospective high-end players.
Meet goals and objectives for monthly casino revenue and player development.
Works with internal customers to ensure a successful and productive work environment and completion of work projects.
Assists in the planning and hosting of Special Events (on and off property), dinners, tournaments, promotions and any event attributing to the success of the department and company.
Uses contacts to generate new business.
This position is not limited to those duties listed in the job description. Duties and responsibilities can be changed, expanded, reduced or deleted to meet business needs of the company.
Qualifications
PREFERRED – 7-10 years Casino/Gaming experience.
REQUIRED – Minimum of Three (3) years Casino/Gaming experience.
Excellent communication skills and friendly, outgoing personality required.
Must be a proven self-starter, flexible, versatile, and responsible.
Must be able to work all schedules, all days, and all shifts. Complete flexibility is required.
Prior customer service and sales experience preferred.
Computer skills a must and travel may be required.
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